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Delete Your Auryzen App

We're sorry to see you go. This page explains how to permanently delete your account and data.

Important: Account deletion is permanent and cannot be undone. Please make sure you want to proceed before requesting deletion

How to Delete Your Account

Account Deletion Request

Please include in your email: 
1. Your Registered email address

2. Your Phone Number

3. Confirmation that you want permanently delete your account

Our support team will verify your identity and process your deletion request

What Data Will Be Deleted

When your delete your account, the following data will be permanently removed : 

What Data We Retain

For legal and security purposes, we may retain the following for up to 1 years :

Note : After 1 years, all retained data is permanently deleted from our systems and backups

Your profile information (name, email, phone number, etc) 

All content you've created or uploaded

Your preferences and settings

Your activity history and usage data

Transaction records (required for financial auditing)

Basic account logs (for fraud prevention and security)

Data required to comply with legal obligations

Processing Time

Account deletion requests are typically processed withing 3-7 business days after we receive your email and verify your identity

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You'll receive a confirmation email once your account has been successfully deleted.

Need Help?

If you have questions or need assistance with account deletion, please contact us : 

Support Hours: Monday-Friday, 8.00AM - 5.00PM

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